{"id":11802,"date":"2025-01-15T13:03:14","date_gmt":"2025-01-15T12:03:14","guid":{"rendered":"https:\/\/www.acrontum.com\/?p=11802"},"modified":"2025-02-04T12:08:28","modified_gmt":"2025-02-04T11:08:28","slug":"wenn-internes-wissen-zur-last-wird-ein-genai-anwendungsfall-fur-besseres-internes-wissensmanagement","status":"publish","type":"post","link":"https:\/\/www.acrontum.com\/de\/wenn-internes-wissen-zur-last-wird-ein-genai-anwendungsfall-fur-besseres-internes-wissensmanagement\/","title":{"rendered":"Wenn internes Wissen zur Last wird: Ein GenAI-Anwendungsfall f\u00fcr besseres internes Wissensmanagement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11802\" class=\"elementor elementor-11802 elementor-11746\" data-elementor-post-type=\"post\">\n\t\t\t\t<section class=\"elementor-element elementor-element-cc2444b e-con-full wrapper-max-width e-flex e-con e-parent\" data-id=\"cc2444b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e40a0c elementor-widget elementor-widget-spacer\" data-id=\"1e40a0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84b1511 elementor-widget elementor-widget-spacer\" data-id=\"84b1511\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38f40146 e-flex e-con-boxed e-con e-child\" data-id=\"38f40146\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67b74dc2 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"67b74dc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wenn internes Wissen zur Last wird: Ein GenAI-Anwendungsfall f\u00fcr besseres internes Wissensmanagement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4662e747 e-con-full e-flex e-con e-child\" data-id=\"4662e747\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5331fda2 elementor-widget elementor-widget-image\" data-id=\"5331fda2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1980\" height=\"1320\" src=\"https:\/\/www.acrontum.com\/wp-content\/uploads\/2025\/01\/when-internal-knowdedge-becomes-a-burden.jpg\" class=\"attachment-full size-full wp-image-12169\" alt=\"when internal knowledge becomes a burden\" srcset=\"https:\/\/www.acrontum.com\/wp-content\/uploads\/2025\/01\/when-internal-knowdedge-becomes-a-burden.jpg 1980w, https:\/\/www.acrontum.com\/wp-content\/uploads\/2025\/01\/when-internal-knowdedge-becomes-a-burden-300x200.jpg 300w, https:\/\/www.acrontum.com\/wp-content\/uploads\/2025\/01\/when-internal-knowdedge-becomes-a-burden-1024x683.jpg 1024w, https:\/\/www.acrontum.com\/wp-content\/uploads\/2025\/01\/when-internal-knowdedge-becomes-a-burden-768x512.jpg 768w, https:\/\/www.acrontum.com\/wp-content\/uploads\/2025\/01\/when-internal-knowdedge-becomes-a-burden-1536x1024.jpg 1536w, https:\/\/www.acrontum.com\/wp-content\/uploads\/2025\/01\/when-internal-knowdedge-becomes-a-burden-1320x880.jpg 1320w\" sizes=\"(max-width: 1980px) 100vw, 1980px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f911c92 e-flex e-con-boxed e-con e-child\" data-id=\"2f911c92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-29ddca17 e-flex e-con-boxed e-con e-child\" data-id=\"29ddca17\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ffa0460 text-editor-p-0 elementor-widget elementor-widget-text-editor\" data-id=\"2ffa0460\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In vielen Unternehmen sind interne Systeme wie Confluence voller wertvoller Informationen. Doch je mehr Daten sich ansammeln, desto schwerer wird der Zugriff auf die Informationen. Mehr Informationen bedeuten nicht automatisch bessere Ergebnisse \u2013 oft ist genau das Gegenteil der Fall.  <\/p>\n<\/p>\n<p>Das Problem ist nicht nur Ineffizienz, sondern auch ein hoher Opportunit\u00e4tsverlust. Wenn zum Beispiel Support-Teams Informationen nicht schnell finden, verz\u00f6gern sich Antworten. Das f\u00fchrt zu sinkender Kundenzufriedenheit und schwindendem Vertrauen. Der Punkt ist: Die meisten Unternehmen ben\u00f6tigen nicht mehr Informationen \u2013 sie brauchen bessere Wege, um vorhandenes Wissen nutzbar zu machen.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4962908 elementor-widget elementor-widget-spacer\" data-id=\"4962908\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-33e3f462 e-flex e-con-boxed e-con e-parent\" data-id=\"33e3f462\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9efa412 elementor-widget elementor-widget-heading\" data-id=\"9efa412\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Das Kernproblem: Wissen, das schwer zug\u00e4nglich ist<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e72eb4b elementor-widget elementor-widget-text-editor\" data-id=\"e72eb4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">Der Fokus liegt oft darauf, immer gr\u00f6\u00dfere Wissensdatenbanken aufzubauen. Doch die eigentliche Herausforderung ist:<\/p>\n<ul>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"bulletList\",null,\"listItem\",null]\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Unordnung statt \u00dcbersicht<\/strong>: Redundante, veraltete oder irrelevante Inhalte erschweren den Zugriff auf wichtige Informationen.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"bulletList\",null,\"listItem\",null]\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Fragmentierte Systeme<\/strong>: Informationen, die \u00fcber verschiedene Tools und Plattformen verteilt sind, erschweren es Teams Informationen zu finden und verbringen so viel Zeit mit Suchen anstatt Probleme zu l\u00f6sen.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"bulletList\",null,\"listItem\",null]\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Doppelter Aufwand<\/strong>: Wenn wichtige Informationen schwer auffindbar oder unzug\u00e4nglich sind, investieren Teams Zeit in die erneute Erstellung bereits vorhandener Arbeit, anstatt auf bestehenden Informationen aufzubauen.<\/p>\n<\/li>\n<\/ul>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">Das Ergebnis? Wissen bleibt ungenutzt, und kundenorientierte Teams k\u00f6nnen zum Beispiel nicht die schnellen, konsistenten Antworten liefern, die heute erwartet werden. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f522fe9 elementor-widget elementor-widget-spacer\" data-id=\"f522fe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a33adfc e-flex e-con-boxed e-con e-parent\" data-id=\"a33adfc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c06f28 elementor-widget elementor-widget-heading\" data-id=\"6c06f28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Der L\u00f6sungsansatz: Wissensmanagement neu denken<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71a01a8 elementor-widget elementor-widget-text-editor\" data-id=\"71a01a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">Die Antwort liegt nicht in noch mehr Daten, sondern darin, bestehendes Wissen besser zug\u00e4nglich und nutzbar zu machen. Drei Punkte stehen dabei im Mittelpunkt: <\/p>\n<ul>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"orderedList\",{\"order\":1},\"listItem\",null]\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Effizientere Suche<\/strong>: Relevante Informationen sollten dann zur Verf\u00fcgung stehen, wenn es gebraucht wird \u2013 nicht erst nach einer langen Suche.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"orderedList\",{\"order\":1},\"listItem\",null]\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Komplexit\u00e4t reduzieren<\/strong>: Tags, Kategorien und intelligente Algorithmen \u00fcbernehmen die Organisation von Informationen.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"orderedList\",{\"order\":1},\"listItem\",null]\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Kontinuierliche Weiterentwicklung<\/strong>: Systeme m\u00fcssen sich mit dem Unternehmen weiterentwickeln, um Wissen langfristig aktuell und anwendbar zu halten.<\/p>\n<\/li>\n<\/ul>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">Es geht also nicht darum, bestehende Systeme zu ersetzen. Vielmehr sollten sie so optimiert werden, dass die richtigen Informationen zur richtigen Zeit verf\u00fcgbar sind. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d67c5f1 elementor-widget elementor-widget-spacer\" data-id=\"d67c5f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85dab9c e-flex e-con-boxed e-con e-parent\" data-id=\"85dab9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c0039c elementor-widget elementor-widget-heading\" data-id=\"7c0039c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ein Praxisbeispiel: Wissenszugriff optimiert<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5e7f2e elementor-widget elementor-widget-text-editor\" data-id=\"e5e7f2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">Ein globales Unternehmen in der Automobilbranche hatte Schwierigkeiten, internes Wissen effizient zu nutzen. Dies war besonders im Support-Team zu erkennen, denn das Team verbrachte zu viel Zeit damit, in Confluence und alten Tickets nach Antworten zu suchen. Das frustrierte das Team und sorgte f\u00fcr l\u00e4ngere Wartezeiten f\u00fcr die Kunden. <\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">Unser Team hat in der vollst\u00e4ndig cloudbasierten Infrastruktur des Unternehmens GenAI-Technologien mit AWS-Tools kombiniert, um den Zugriff auf Informationen zu optimieren. Die L\u00f6sung generiert automatisch Antworten auf einfache, wiederkehrende Kundenanfragen, die von den Mitarbeitenden nur noch gepr\u00fcft werden m\u00fcssen. Gleichzeitig erm\u00f6glicht sie einen schnelleren und zielgerichteten Zugriff auf wichtige Informationen bei komplexeren Anliegen, sodass Kunden effizienter unterst\u00fctzt werden k\u00f6nnen.  <\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">Das hat sich ver\u00e4ndert: <\/p>\n<ul>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"bulletList\",null,\"listItem\",null]\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Schnellerer Zugriff auf Wissen<\/strong>: GenAI-Tools identifizierten und priorisierten relevante Informationen. Smarte Tags stellten sicher, dass das Support-Team Antworten in Sekunden statt Minuten fand.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"bulletList\",null,\"listItem\",null]\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">Mehr Fokus f\u00fcr die Teams<\/strong>: Befreit von zeitraubenden Suchprozessen konnten sich die Mitarbeiter auf komplexe, wertvolle Kundenanliegen konzentrieren.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"bulletList\",null,\"listItem\",null]\"><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">H\u00f6here Kundenzufriedenheit<\/strong>: Schnellere und pr\u00e4zisere Antworten st\u00e4rkten das Vertrauen und verbesserten die Kundenbeziehungen nachhaltig.<\/p>\n<\/li>\n<\/ul>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">Indem der Zugang zu Wissen erleichtert wurde, konnte das Unternehmen nicht nur die Effizienz steigern, sondern auch die Mitarbeiterzufriedenheit und die Servicequalit\u00e4t deutlich verbessern \u2013 und das, ohne bestehende Systeme auszutauschen. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3058ded elementor-widget elementor-widget-spacer\" data-id=\"3058ded\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c9f104 e-flex e-con-boxed e-con e-parent\" data-id=\"7c9f104\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec73dfc elementor-widget elementor-widget-heading\" data-id=\"ec73dfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Besseres Wissensmanagement als Wettbewerbsvorteil<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfbf186 elementor-widget elementor-widget-text-editor\" data-id=\"cfbf186\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">Die Herausforderung liegt nicht im Mangel an Daten, sondern darin, Systeme zu entwickeln, die Wissen leicht zug\u00e4nglich, anwendbar und skalierbar machen. Mit Technologien wie GenAI k\u00f6nnen bestehende Systeme erg\u00e4nzt werden, um: <\/p>\n<ul>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"bulletList\",null,\"listItem\",null]\">Die Zeit f\u00fcr die Informationssuche deutlich zu verk\u00fcrzen,<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"bulletList\",null,\"listItem\",null]\">Teams dabei zu unterst\u00fctzen, schneller und pr\u00e4ziser Ergebnisse zu erzielen,<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null},\"bulletList\",null,\"listItem\",null]\">Ein skalierbares Wissenssystem aufzubauen, das mit dem Unternehmen mitw\u00e4chst.<\/p>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0745947 elementor-widget elementor-widget-spacer\" data-id=\"0745947\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8228611 e-flex e-con-boxed e-con e-parent\" data-id=\"8228611\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c884fa elementor-widget elementor-widget-heading\" data-id=\"8c884fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nutzen Sie Ihr internes Wissen optimal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fbdee6 elementor-widget elementor-widget-text-editor\" data-id=\"3fbdee6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">Wenn Teams problemlos auf Wissen zugreifen und damit arbeiten k\u00f6nnen, sind sie besser in der Lage, Probleme zu l\u00f6sen, exzellente Kundenerlebnisse zu liefern und sich auf Aufgaben zu konzentrieren, die echten Mehrwert schaffen.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\" data-pm-slice=\"1 1 [\"table\",{\"displayMode\":null,\"isNumberColumnEnabled\":false,\"layout\":\"align-start\",\"localId\":\"0a8e6699-ab63-4738-8584-46cd9f0c8d53\",\"width\":1800,\"__autoSize\":false},\"tableRow\",null,\"tableCell\",{\"colspan\":1,\"rowspan\":1,\"colwidth\":[585],\"background\":null}]\">Sind Ihre aktuellen Systeme eher ein Hindernis als eine Unterst\u00fctzung? Dann k\u00f6nnte es Zeit sein, Ihr Wissensmanagement neu zu denken. Gerne stehen wir Ihnen zur Seite, um Ideen zu besprechen und passende L\u00f6sungen zu finden. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f8ea5d elementor-widget elementor-widget-spacer\" data-id=\"2f8ea5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section class=\"elementor-element elementor-element-4767a1a8 e-con-full e-flex e-con e-parent\" data-id=\"4767a1a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-482f57b e-con-full e-flex e-con e-child\" data-id=\"482f57b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-45401fed e-con-full e-flex e-con e-child\" data-id=\"45401fed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74c035b8 elementor-widget elementor-widget-heading\" data-id=\"74c035b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sprechen Sie mit einem Experten<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d21790a elementor-widget elementor-widget-text-editor\" data-id=\"3d21790a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vereinbaren Sie einen Termin direkt mit unserem Gr\u00fcnder und CEO, Michael Brode \u2013 einem erfahrenen L\u00f6sungsarchitekten, der Ihre Anforderungen versteht, gezielt analysiert und darauf basierend den idealen Ansatz f\u00fcr Sie entwickelt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-386aba0b list-main-links elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"386aba0b\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"article-ger-internalknowledgegenai-button\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.acrontum.com\/de\/kontakt\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"18\" viewBox=\"0 0 22 18\" fill=\"none\"><path d=\"M2 8.81152L18 8.81152\" stroke=\"#009FD1\" stroke-width=\"3\" stroke-linecap=\"round\"><\/path><path d=\"M13 2.40161L20 8.58764L13 15.5985\" stroke=\"#009FD1\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Termin finden<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d244e87 e-con-full e-flex e-con e-child\" data-id=\"2d244e87\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:9667,&quot;url&quot;:&quot;https:\\\/\\\/www.acrontum.com\\\/wp-content\\\/uploads\\\/2024\\\/11\\\/Michael-Brode-1.svg&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Internes Wissen sollte Ihr Team unterst\u00fctzen, nicht behindern. Erfahren Sie, wie GenAI-Technologien den Zugriff auf internes Wissen optimieren, zeitraubende Suchprozesse eliminieren und so Kundenzufriedenheit und Effizienz steigern kann \u2013 ohne bestehende Systeme zu ersetzen. <\/p>\n","protected":false},"author":2,"featured_media":12169,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[38],"tags":[39,42],"class_list":["post-11802","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights-de","tag-insights-de","tag-insights_de"],"_links":{"self":[{"href":"https:\/\/www.acrontum.com\/de\/wp-json\/wp\/v2\/posts\/11802","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.acrontum.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.acrontum.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.acrontum.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.acrontum.com\/de\/wp-json\/wp\/v2\/comments?post=11802"}],"version-history":[{"count":0,"href":"https:\/\/www.acrontum.com\/de\/wp-json\/wp\/v2\/posts\/11802\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.acrontum.com\/de\/wp-json\/wp\/v2\/media\/12169"}],"wp:attachment":[{"href":"https:\/\/www.acrontum.com\/de\/wp-json\/wp\/v2\/media?parent=11802"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.acrontum.com\/de\/wp-json\/wp\/v2\/categories?post=11802"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.acrontum.com\/de\/wp-json\/wp\/v2\/tags?post=11802"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}